Exchange and return

Warranty obligations for our products comply with the terms of the warranty of the manufacturers of these products.

The exchange of goods is carried out in accordance with existing legal regulations.

The buyer has the right to refuse the goods at any time before the transfer. According to the "List of non-food products of good quality, not subject to return or exchange for a similar product of other size, shape, dimension, style, color or configuration", approved

By Resolutions of the Government of the Russian Federation No. 1222 dated 20.10.1998 and No. 81 dated 06.02.2002 , perfumery and cosmetic products are not subject to return and exchange.

If, after receiving the order, you find the defects of the goods, please, immediately contact us by phone 8-800-1008202 (free in the Russian Federation) to resolve the situation - we will exchange the defective goods or refund the money paid for it. You can return defective goods to the address: St. Petersburg, st. Mira, house 3; Business center Troitsky, office 222B (2nd floor) st. m.Gorkovskaya (8 minutes walk) or in another way as agreed with the store manager

HOWEVER, if upon receiving your order, you find that the color of the gel polish is not what you expected looking at the monitor screen, WE WILL NOT BE ABLE TO CHANGE THE COLOR. We place images and descriptions in catalogs that are as close as possible to the original. Unfortunately, the color reproduction capabilities of the monitor screen are limited and the tint on the screen may not always match the actual tint by 100%. To avoid disappointment, before ordering in our online store, we strongly recommend that you familiarize yourself with the shade live !!!
Unfortunately, we do not accept claims for the lack of 100% coincidence of the shade with the image on the monitor screen.
Hope for understanding.

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